Digital Dune Policy
Updated 17/6/2026
1. Introduction
Digital Dunes (“Digital Dunes”, “we”, “us”, or “our”) is a mobile game publisher and operator. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our mobile games, websites, customer support services, marketing activities, and related products and services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
A. Information You Provide Directly
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Username or profile information
- Customer support communications
- Survey responses
- Competition, giveaway, or promotional submissions
- Other information you choose to provide
B. Information Collected Automatically
When you use our Services, we may automatically collect certain information, including:
- Device type and model
- Operating system version
- Device identifiers (IDFA, GAID, Android ID, or similar identifiers)
- IP address
- Country and region
- Language settings
- Gameplay data and progression
- Session duration
- App version
- Crash reports and diagnostics
- Advertising interactions
C. Information from Third Parties
We may receive information from:
- App stores (Apple App Store, Google Play)
- Advertising networks
- Analytics providers
- Social media platforms
- Business and marketing partners
- Fraud prevention providers
3. How We Use Information
We use information for the following purposes:
Service Delivery
- Provide and operate our games and services
- Create and manage user accounts
- Save game progress and preferences
- Process transactions and purchases
- Provide customer support
Improvement and Development
- Analyze gameplay behavior
- Improve user experience
- Fix bugs and technical issues
- Develop new features and games
Security and Fraud Prevention
- Detect fraudulent activity
- Prevent cheating and abuse
- Protect users and our services
- Enforce our Terms of Service
Advertising and Marketing
- Deliver personalized advertisements
- Measure advertising performance
- Conduct marketing campaigns
- Send promotional communications where permitted
Legal Compliance
- Comply with legal obligations
- Respond to lawful requests
- Protect our legal rights
4. Advertising and Analytics
Our Services may use third-party advertising, analytics, and attribution partners.
These partners may collect information through SDKs, cookies, device identifiers, and similar technologies to:
- Deliver advertisements
- Measure campaign effectiveness
- Perform analytics
- Detect fraud
- Improve advertising relevance
Examples may include:
- Google Analytics
- Google AdMob
- AppLovin
- Unity Ads
- Meta Audience Network
- Adjust
- AppsFlyer
- Firebase
- IronSource
- TikTok Ads
The specific partners used may vary by game and region.
5. In-App Purchases
When you make purchases through our Services, payment processing is handled by third-party platforms such as:
- Apple App Store
- Google Play Store
- Amazon Appstore
We do not receive or store your complete payment card information. Payment information is processed in accordance with the privacy policies of the relevant platform provider.
6. Sharing of Information
We may share information with:
Service Providers
Companies that assist us with:
- Hosting
- Analytics
- Advertising
- Customer support
- Payment processing
- Security services
Business Partners
Publishing, distribution, and marketing partners who help us operate and grow our Services.
Legal Authorities
When required by law or to:
- Comply with legal obligations
- Protect rights and property
- Investigate fraud
- Protect user safety
Corporate Transactions
If Digital Dunes is involved in a merger, acquisition, financing, reorganization, or sale of assets.
7. International Data Transfers
Your information may be processed and stored in countries outside your country of residence.
Where required by applicable law, we implement appropriate safeguards for international transfers, including contractual protections and other recognized legal mechanisms.
8. Data Retention
We retain information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security and business records
Retention periods may vary depending on the type of information and applicable legal requirements.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Objection to certain processing activities
- Data portability
- Withdrawal of consent where applicable
To exercise your rights, please contact us using the details below.
10. California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including rights to:
- Know what personal information is collected
- Request deletion
- Correct inaccurate information
- Opt out of certain data sharing activities
- Limit use of sensitive personal information where applicable
11. European Economic Area (EEA), UK, and Switzerland
For users located in the EEA, United Kingdom, or Switzerland, we process personal information based on one or more legal bases, including:
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
- Consent where required
You may lodge a complaint with your local data protection authority.
12. Children’s Privacy
Our Services are not directed to children under the minimum age required by applicable law in their jurisdiction.
We do not knowingly collect personal information from children without appropriate legal basis or parental consent where required.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take steps to delete the information.
13. Cookies and Similar Technologies
Our websites and online services may use:
- Cookies
- SDKs
- Pixels
- Local storage
- Similar technologies
These technologies help us:
- Operate the Services
- Remember preferences
- Analyze usage
- Deliver advertising
- Improve performance
Users may manage cookie preferences through browser settings where applicable.
14. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no system can be guaranteed to be completely secure.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Last Updated” date and may provide additional notice where required by law.
Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Digital Dunes
Email: privacy@digitaldunes.com
Website: https://www.digitaldunes.com
Recommendation
For publishing games on both Google Play and Apple App Store, I would additionally add:
- A dedicated GDPR section
- A dedicated CCPA/CPRA section
- A list of all SDKs used by each game
- A Data Processing Addendum
- A Cookie Policy
- A Data Deletion Request page
These additions make the policy much more compliant with current App Store and Google Play privacy requirements.